Terms of Service

    Exterior Improvement Incorporated
    3800 Cortes Island Rd, West Sacramento, CA 95691
    Email: info@exteriorimprovementca.com
    Phone: (916) 549-0839
    Website: https://exteriorimprovementca.com
    Last Updated: July, 2026

    1. Acceptance of Terms

    By using the services of Exterior Improvement Incorporated and by opting in to receive SMS communications from us, you agree to be bound by these Terms of Service and our Privacy Policy ( https://exteriorimprovementca.com/privacy-policy/).

    2. SMS Messaging Terms & Conditions

    By providing your mobile phone number and affirmatively checking the applicable consent checkbox(es) on the contact form at https://exteriorimprovementca.com/contact-us/, you expressly consent to receive SMS text messages from Exterior Improvement Incorporated at the phone number provided. We offer two separate categories of SMS messaging. Consent for informational and transactional messages and consent for promotional and marketing messages are collected through separate, independent checkboxes. Checking one does not enroll you in the other. You may opt in to one, both, or neither. Consent to receive text messages is not required as a condition of purchasing any goods or services. You must be 18 years of age or older to opt in to SMS messages from Exterior Improvement Incorporated.

    2.1 Message Types

    Depending on which consent checkbox(es) you select, you may receive:

    Informational & Transactional Messages (first checkbox): responses to service inquiries submitted through our website contact form, estimate scheduling, appointment confirmations and reminders, project status updates, and follow-up communications related to your active service requests.

    Promotional & Marketing Messages (second checkbox — separate consent required): special offers and limited-time discounts on our services, seasonal promotions and event announcements, new service announcements, and other marketing communications related to Exterior Improvement Incorporated. Promotional messages are only sent to users who have provided separate, explicit consent via the dedicated marketing opt-in checkbox.

    2.2 Opt-In Method

    Consent to receive SMS is obtained exclusively via two separate, independent, unchecked checkboxes on the contact form at https://exteriorimprovementca.com/contact-us/. Neither checkbox is pre-checked, and neither is required to submit the form — you must affirmatively select each checkbox to provide consent for that message type. The contact form is the only SMS opt-in method on our website.

    2.3 Message Frequency

    Informational and transactional message frequency varies based on your interactions with us and the status of your service requests. Promotional message frequency varies based on active offers and announcements.

    2.4 Message & Data Rates

    Message and data rates may apply. Please contact your mobile carrier for details about your plan and applicable rates.

    2.5 Opt-Out / Cancellation

    You may cancel SMS messages at any time by replying STOP to any message. After opting out, you will receive one final confirmation message, and no further SMS messages of that type will be sent. To re-subscribe, reply START. You may opt out of promotional messages independently without affecting your informational/transactional subscription, and vice versa. You may also opt out at any time by emailing info@exteriorimprovementca.com or calling (916) 549-0839.

    2.6 Help

    For help, reply HELP to any SMS message, email info@exteriorimprovementca.com, or call (916) 549-0839.

    2.7 No Third-Party Sharing

    No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

    2.8 Supported Carriers

    SMS messaging is supported on most major US wireless carriers. Carrier availability and coverage may vary. Carriers are not liable for delayed or undelivered messages.

    3. Services

    Exterior Improvement Incorporated is a licensed California contractor (License #1063819) providing exterior home improvement services including custom patio covers, artificial turf and putting green installation, concrete and paver work, outdoor kitchens, and siding installation in West Sacramento, CA and throughout Northern California.

    4. Limitation of Liability

    Exterior Improvement Incorporated shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services or receipt of our communications.

    5. Governing Law

    These Terms of Service shall be governed by the laws of the State of California.

    6. Privacy

    Your use of our services and SMS communications is governed by our Privacy Policy ( https://exteriorimprovementca.com/privacy-policy/).

    7. Changes to Terms

    We reserve the right to update these Terms of Service at any time. Updated terms will be posted on this page with a revised effective date.

    8. Contact Us

    Exterior Improvement Incorporated
    3800 Cortes Island Rd, West Sacramento, CA 95691
    Email: info@exteriorimprovementca.com
    Phone: (916) 549-0839
    Privacy Policy: https://exteriorimprovementca.com/privacy-policy/